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Trust & Governance

Data protection at the core — not in the fine print.

Try it for free
itellicoAI Trust Center — public compliance surface with GDPR, EU hosting, and encryption signals

Governance baseline

You stay in control of your data.

Set retention, access rules, deletion, and EU-only operation directly in the dashboard — instead of buried in contracts.

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GDPR & Compliance

Data protection that fits your industry — and the rules behind it.

  • Detailed settings to map your industry’s data protection requirements directly into the platform
  • AI built with GDPR in mind from day one — not a compliance layer added later

Data Processing Agreement

v3.2 · effective 2026-01-15

  • Article 28 GDPR
  • Sub-processor list
  • TOMs included
  • EU SCCs attached
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Data Retention

Set retention separately for each data type — recordings, transcripts, evaluations, and customer numbers all carry different risks.

  • Decide separately how long each kind of data stays — transcripts, recordings, customer numbers, and more
  • Pick anything from 30 days to forever — or "don’t store at all"
  • When the time is up: data is deleted, or anonymized so reporting keeps working
  • Need stricter rules for one specific agent? Set them just there

Retention Timeline

  1. Live callReal-time
  2. Transcript30 days
  3. Audit log12 months
  4. Purged—

Configurable per agent · audit log writes are immutable.

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DACH/EU Focus

A GDPR-compliant operation built and run in the DACH region — with clear handling for the integrations you approve.

  • Hosted at Hetzner and AWS in Germany
  • German, Austrian, and Swiss German built in — plus over 100 other languages
  • Real human contacts in Vienna — in German and English, when you need them

Rollout Review

4 / 4

  • DACH/EU operating focus

    Operations · Reviewed

  • Customer-approved integrations

    Legal · Approved

  • Data handling expectations

    Security · Documented

  • Trust Center alignment

    Trust · Aligned

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Trust Center

One public page that explains how your customer data is handled — and saves your team a lot of email.

  • Generated automatically from your platform settings — no double maintenance
  • Shows your selected AI providers, sub-processors, and retention rules in plain language
  • Platform changes show up on the public page immediately — always current
  • Your own URL — link from your privacy policy or share directly

Public Trust Center

Public
  • AI providersListed
  • Retention rulesVisible
  • Sub-processor listUp to date
  • Privacy policyLinked

Next step

Set the governance baseline.

Retention, data protection agreement, data handling, and access — agreed up front, before the first live call.

Try it for free

30 free minutes · No credit card