Let's talk.
Sales, support, partners — pick the right channel below.
Hear it
yourself.
Talk to Sales
Looking for a demo or custom solution? Our team will walk you through how itellicoAI fits your use cases.
Get Support
Technical questions or need help with your setup? Our support engineers typically respond within 4 hours.
Become a Partner
Join our partner ecosystem. Resellers, integrators, and consultants welcome.
Our Office
Company details
- Company
- itellico AI GmbH
- Location
- Vienna, Austria
- Part of
- itellico Group (25+ years)
- Focus Region
- DACH with EU focus
- Compliance
- GDPR, EU AI Act, SSL/TLS
Questions
Common questions,
answered.
How fast do you respond?
Sales inquiries are answered within 24 hours on business days. Technical support requests receive a first response within 4 hours, with priority support available for enterprise customers.
Can I get a live demo?
Absolutely. You can book a personalized demo through our calendar, or use the callback form on this page to experience our AI Agent live on the phone in seconds.
Do you support my language?
itellicoAI supports multilingual voice AI. German and English are our primary languages; additional languages and voices are confirmed during setup.
How is my data processed?
We operate with GDPR-compliant processes, EU AI Act-oriented transparency features, documented data flows, and SSL/TLS encryption.
How do I set up my first AI Agent?
Create your account in the app, define your call handling rules, connect your calendar, and go live. Most teams are up and running in days, not weeks.
How do I connect my CRM?
Go to Integrations in your dashboard and select the CRM you want to connect. Depending on the system, we confirm OAuth, API key, or custom implementation before call outcomes and contacts move into production.
Can I change my AI's voice?
Yes. Voices and providers are configured per agent. We confirm available voices, languages, and brand requirements during setup.
How do I view call transcripts?
Calls can be transcribed and reviewed in Call History with summaries and analysis signals. Export options depend on your workspace setup.
What if the AI can't handle a call?
The AI transfers the call to your staff with a context summary — who is calling, what they need, and what was already discussed. You control escalation rules and thresholds in your dashboard.
How do I add more AI Agents?
Upgrade your plan directly from the dashboard to unlock additional AI Agent slots, or contact our sales team for custom capacity tailored to your call volume.
Ready to get started
See your first AI Agent in action. Book a demo or try our live callback — it takes less than a minute.