01
Build
Design agents with the right voice, prompt, tools, knowledge, and escalation rules.
End-to-end platform · GDPR-compliant workflows · EU-hosted
The European platform for AI-powered conversations.
No call missed. No chat unanswered. No customer waiting. Multichannel AI, live in days.
24/7 coverage<1s response50+ languages
app.itellico.ai
Try it now
Test the Agent live.
Enter your number — your phone rings within 30 seconds.
Always better
Improve every agent from real call evidence. Across countries, languages, and teams.
Build, launch, review, and refine with transcripts, outcomes, and quality signals in one workspace.
02
Launch
Connect phone numbers, web widgets, and channels from one rollout flow.
03
Improve
Review every conversation and act on quality signals — all in one view.
End-to-end platform
Enough with the tool sprawl. One platform for everything.
Build
Visual agent builder with prompts, knowledge, and tools
One canvas for everything teams adjust before launch: voice, behavior, data, tools, and escalation rules.
PromptKnowledgeToolsVoiceVariablesCall FlowAnalyticsNotificationsPrivacy
Ready for launch review
Providers
Provider-neutral. Swap voice, model, and transcription per workflow.
Voice
ElevenLabsCartesiaAzure
Model
OpenAIAnthropicGeminiGroq
Transcribe
DeepgramAzure
Operate
Dashboards, post-call review, and campaign progress
95%
Resolution
79%
Goal rate
900ms
Latency
Trust
GDPR-compliant workflows, AI Act preparation, DACH focus, and encryption
GDPR
Compliant
AI Act
Ready
SSL
Secured
EU
Hosting
In production
See what works — without drowning in dashboards.
Calls answered, leads won, appointments booked — all at a glance. Details for every call one click away.
79%
Goal rate
Share of calls that hit the agent's defined goal — appointment intake, qualification, or close. Filterable per agent and date range.
24/7
Call coverage
Nights, weekends, holidays. Every call answered, every time. No voicemail, no hold music.
2m 14s
Avg duration
Average call length per agent. Combined with goal rate, it shows where calls run too long or end too short.
Why itellicoAI
Voice AI that fits how European operations actually work.
GDPR in the call path. Voice tuned for EU/DACH. Calls tied to outcomes, tasks, and audit — without your team gluing it together.
Scoped launches, not pilots that drift.
Goal, knowledge, handoff rules, and provider choices are written down before live traffic. The rollout has an owner, a path, and an end date — not just a kickoff deck.
Plan
Scope, goals, owners
Train
Knowledge + providers
Test
Quality review
Live
Production traffic
Telephony that holds under load.
Multi-carrier routing, monitored failover, and runtime observability — so transfers actually go through and call records stay intact when traffic spikes.
99.95% uptime
Fluent in any language.
Same agent logic across English, German, French, Italian, Spanish, and 45+ more — with per-workflow language pinning and regional accent handling when it matters.
ENHow can I help you today?
DEWie kann ich Ihnen helfen?
FRComment puis-je vous aider ?
ITCome posso aiutarla?
+ 45 more languages
Low-latency calling across Europe.
Optimized WebRTC and SIP infrastructure — callers hear no delay, anywhere in Europe.
- Frankfurt25ms
- Vienna35ms
- Amsterdam45ms
- London65ms
- Madrid95ms
Every call has an owner after it ends.
Reviews, follow-up tasks, and handoffs all tie back to the source conversation. No re-reading transcripts in a spreadsheet to figure out what to do next.
Quality Studio
Follow-up tasks
Handoff rules
Audit log + exports
Customer signalSee case studies
24/7 guest service
Reachable during transports
Outbound campaigns automated
78% goal-rate
Made in Austria24/7 guest service Reachable during transports Outbound campaigns automated 78% goal-rate Made in Austria 
Web + telephony from one tool
Seamless in CATI operations
Screening without field team
Multiple production deploymentsWeb + telephony from one tool Seamless in CATI operations Screening without field team Multiple production deployments
Trusted by teams like yours.
See how teams use itellicoAI for live calls, operational review, and measurable business outcomes.
With itellico.ai we've taken our customer service to a new level. Our guests now get every detail about the artist programme and our venue around the clock — fast, simple, and always friendly. For us, that's a real load off the team and a noticeably better service experience.
Mag. Martin Reiter
Managing Partner, Casanova Vienna
In the startup phase, every minute counts. With itellico.ai's digital assistant I stay reachable during transports without picking up the phone myself. Inquiries are captured and pre-qualified in a structured way — that takes huge weight off and frees me up to focus on building the company.
Thomas Bigl
Founder, coldtom.com
itellico.ai's outbound solution lets us reach our international contacts in a structured, efficient way. With our many leased workers from abroad we save a huge amount of time and communicate much more precisely at the same time.
Andreas Schlägel
Managing Director, EPS Event & Personalservice
The candidates were thrilled. Many thanked us for reaching out. We could never have achieved this with a traditional call center — neither in time nor in quality.
Dr. Martin Zieger
CEO, Powerserv Austria GmbH
itellico.ai is an Austrian platform that works very reliably and provides everything you need to build voicebots. Excellent service!
Lex Götz
CEO, Overmind One
With itellico.ai we've taken our customer service to a new level. Our guests now get every detail about the artist programme and our venue around the clock — fast, simple, and always friendly. For us, that's a real load off the team and a noticeably better service experience.
Mag. Martin Reiter
Managing Partner, Casanova Vienna
In the startup phase, every minute counts. With itellico.ai's digital assistant I stay reachable during transports without picking up the phone myself. Inquiries are captured and pre-qualified in a structured way — that takes huge weight off and frees me up to focus on building the company.
Thomas Bigl
Founder, coldtom.com
itellico.ai's outbound solution lets us reach our international contacts in a structured, efficient way. With our many leased workers from abroad we save a huge amount of time and communicate much more precisely at the same time.
Andreas Schlägel
Managing Director, EPS Event & Personalservice
The candidates were thrilled. Many thanked us for reaching out. We could never have achieved this with a traditional call center — neither in time nor in quality.
Dr. Martin Zieger
CEO, Powerserv Austria GmbH
itellico.ai is an Austrian platform that works very reliably and provides everything you need to build voicebots. Excellent service!
Lex Götz
CEO, Overmind One
Web Widget is flexible, modern, and very easy to integrate. It adapts cleanly to the existing design, and web widget and telephony work together — no need to manage two separate tools.
Michael Loipersbek
Web Designer & Owner, michaelloipersbek.at
Voice AI fits cleanly into our CATI operation. Pre-qualification and callbacks run smoothly, so the team can stay focused on high-quality, standardized interviews.
Norbert Hochleutner
Head of Field, Telemark Marketing
On a bigger study the first hundred calls are pure screening work. Voice AI handles that in the background and only passes qualified respondents on to the field team. Real time saved, without dialing down the quality.
Thomas Allmer
Managing Director, ZAHS Marketing GmbH
Already implemented with many clients — both for telephony and web. A reliable platform and a reliable team.
Roland Bürger
CEO, Connective Media
Web Widget is flexible, modern, and very easy to integrate. It adapts cleanly to the existing design, and web widget and telephony work together — no need to manage two separate tools.
Michael Loipersbek
Web Designer & Owner, michaelloipersbek.at
Voice AI fits cleanly into our CATI operation. Pre-qualification and callbacks run smoothly, so the team can stay focused on high-quality, standardized interviews.
Norbert Hochleutner
Head of Field, Telemark Marketing
On a bigger study the first hundred calls are pure screening work. Voice AI handles that in the background and only passes qualified respondents on to the field team. Real time saved, without dialing down the quality.
Thomas Allmer
Managing Director, ZAHS Marketing GmbH
Already implemented with many clients — both for telephony and web. A reliable platform and a reliable team.
Roland Bürger
CEO, Connective Media
See the platform in action.
We'll walk you through the platform, map your use case, and show you exactly what it sounds like on a real call.